The page also lists Have you been struggling with Skype? The latest update was full of bugs again. If there are any problems with Skype’s infrastructure, you’ll see them here. The heartbeat page informs you of Skype’s system status. You can also access this by clicking the Help menu in Skype and selecting Heartbeat (Skype Status). If you still find that Skype is not working after following these steps, be sure to ask the person you’re contacting to try them too-the problem could be on their end.Ĭheck Skype Heartbeat Before you, you should check if Skype itself is having issues. If Skype won’t connect or you can’t use a specific Skype feature, check the. These troubleshooting steps will solve most common Skype problems, whether your microphone isn’t working or the other person sounds like a robot. But sometimes, you’ll run into a snag and find that Skype can’t connect or otherwise isn’t working right. I have tried re-downloading and restarting my c read more.Īdvertisement Most of the time, Skype just works. When I try to create a Skype name I get a message back saying 'can't connect to Skype'. Hi, I have a Mac Book Pro and recently downloaded Skype for Mac.
If Skype won’t connect or you can’t use a specific Skype feature, check the Skype Heartbeat page.